Enterprise Customer Success Manager

San Francisco, California, United States · Customer Success

Description

Drive Dataiku' growth as part of our Customer Success team

The Dataiku Customer Success Manager is responsible for serving a portfolio of large enterprise accounts. This position proactively works with a broad set of stakeholders to illustrate the value delivered through Dataiku’s software & services. The Customer Success Manager serves as the internal voice of the customer while working with other Dataiku teams and partners to exceed customer expectations. This individual's performance is based on specific metrics associated with customer product adoption, expansion & retention.

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Benefits

Dataiku is an end-to-end collaboration platform that is revolutionizing how data science teams from 5 to 500 people work together to create and share insights from big data. Our software is designed to be the one place where everyone in the data science process works together: it’s as powerful for PhD data scientists as it is for Business Analysts as it is for Dev Ops engineers as it is for IT professionals. Our customers include companies like L’Oreal, NPR, and Capgemini. We raised our Series B in September 2017 with Battery Ventures, a preeminent New York VC fund known for their dominance in the data science space. We’re growing really quickly (more than doubling every year), and we’re building out our global presence with amazing team members in France, the US, the UK, the Netherlands, and Singapore (with more locations on the way). We’re looking for really talented, smart, kind, and genuinely curious individuals to work alongside us.

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