Customer Success Manager - New York, Chicago, or Austin

New York, United States · Data Science

Description

Dataiku is looking for a Customer Success Manager to join the team. The ideal candidate is an energetic individual who is passionate about solving business problem using data science and big data technologies, and who will efficiently help customers drive value by getting the most out of Dataiku DSS.

As a part of the Data Science team, the Customer Success Manager engage with clients to understand their goals and matches these with Dataiku DSS’ capabilities in order to drive business value. She/He acts as a trusted advisor to foster not only adoption of the software but also appropriate and productive use of the product’s features.

As a Customer Success Manager, you:

The goal is to ensure customers success to build a win-win relationship that :

Requirements

Benefits

Dataiku is an end-to-end collaboration platform that is revolutionizing how data science teams from 5 to 500 people work together to create and share insights from big data. Our software is designed to be the one place where everyone in the data science process works together: it’s as powerful for PhD data scientists as it is for Business Analysts as it is for Dev Ops engineers as it is for IT professionals. Our customers include companies like L’Oreal, NPR, and Capgemini. We raised our Series B in September 2017 with Battery Ventures, a preeminent New York VC fund known for their dominance in the data science space. We’re growing really quickly (more than doubling every year), and we’re building out our global presence with amazing team members in France, the US, the UK, the Netherlands, and Singapore (with more locations on the way). We’re looking for really talented, smart, kind, and genuinely curious individuals to work alongside us.

Apply for this job